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Officer Retention

It is not enough to hire quality officers; XGI Security continually strives to retain the best employees and keep them focused on client service. Our efforts to attract and retain the best employees possible have paid off: improved client satisfaction is the result. It’s not enough just to select qualified people and provide award-winning training. The best security companies know that the quality of security services is a direct reflection of how successfully an organization selects, trains and retains security officers.

At XGI Security, our focus on security officer retention starts during the recruitment process. From the beginning, our emphasis is on career opportunities – positions here are not dead-end security jobs. Applicants have to qualify for employment with us – our standards are strict. No one passes without passing basic security officer training, and that’s only the beginning of training and developing security officers for a world class customer service culture.

Our expectations for our security officers are high, so we foster a working environment that offers them the opportunity to excel. A benefit program is of value only if the elements are meaningful to our officers. With the XGI Security selection process, we believe our benefits package is among  the best in the business.

  • Quality of life and workplace benefits

  • Insurance and personal benefits

  • Performance recognition

  • Tenure awards

  • Promotion opportunities

  • Employee communications

  • Holiday gift for every employee


Rewarding Outstanding Performance

Among the honors awarded to our security officers are commendations for exemplary customer service or noteworthy support of a mission. We also recognize Officers of the Month and Year, as well as offer tenure awards.


A XGI Security shield is a badge of honor. It represents our high standards of loyalty, integrity, and customer service.